Elon’s latest Tweet is another gem. This morning, he announced this:
If you don’t like a Tesla for any reason or no reason, you can just give it back for a full refund
— Elon Musk (@elonmusk) October 19, 2018
That is certainly a bold statement, and we have some questions. The first question is how does this work? Does a Tesla owner simply show up to a Tesla dealership and hand over the keys? This seems like it could cause Tesla some logistical nightmares in multiple areas. Where do they store the returned cars? Furthermore, this seems like it could greatly cut into Tesla’s profits. What kind of refund are we talking about?
To find the answer, we did the most logical thing and called a Tesla dealership. The sales rep had, “not yet been fully briefed on the policy” but still offered some more specific insight than our friend Elon.
Here’s how it actually works:
The sales rep explained that the return policy applies only to freshly delivered cars. If the new owner had previously test driven a vehicle, they have 24-hours to decide if they want to keep their new Tesla. If they had not test driven the car, that time period extends to 3 days.
So, Elon’s latest Tweet seems a little misleading, doesn’t it? Really it should have said something like this: “If you don’t like your brand new Tesla within 24-72 hours, depending on whether or not you have test driven the car, you can give it back for a full refund.”
However, we are left with a seriously misleading Tweet, and I’m sure a lot of confused owners.
There is a good lesson to be learned here: Don’t take Tweets too seriously. Those 280 characters can be more than a little misleading.
As always, stay tuned to TFLcar.com for the latest news, views & real-world reviews & more clarification about Elon’s Twitter feed.
This is certainly not the first time Elon has made a remarkable Tweet. We talked about one of his more expensive posts on this episode of TFLnow Live: